zickit web store FAQ section

Q: I can't find the product I want. How do I search for it? A: Using the Keyword search feature, enter the product name, or category of the product in the space provided and click "Search." Advanced search features are also available.

Q: What payment methods do you accept? A: Currently, we are accept your secure Visa, Mastercard or e-Check through Paypal

Q: What should I expect once I place an online order? A: Once you submit your order, we will e-mail you confirming that we have received your order. We will e-mail you a second time notifying you that your order has been shipped from our shipping center.

Q: Where is my order? A: Most of the items are shipped USPS First Class or USPS Priority Mail. Most items arrive in less than 4 days; but the US Postal Service is known to occasionally take longer. Priority Mail takes 2-3 days from shipment date if within the US. We can not control the speed of USPS or any other delivery service.

Click on contact seller from any listed item.

If you wish to return CLOTHING ITEMS for any reason email us within 48 hours of receiving it. A Return Authorization Number (RAN) will be issued. The RAN must apprear on the outside of the package. A refund of the purchase price (excluding shipping) less 15% restocking fee will be issued once the item is received back and inspected. All tags must be attached and it must be received in the same condition as it was sent to you. Item must be sent back within 48 hours of the RAN being issued. You can return it via USPS First Class or Priority Mail at your cost. EARRINGS: Due to health reasons. earrings are not returnable.